- An email address you can check today, for the verification link
- The problem in plain language — what is slow, manual, or broken now
- Who will use the thing, and roughly how many of them
- A card for checkout — Stripe handles the payment page
- A target date, or 'flexible' if there genuinely is not one
How to start
From first message
to a working build.
Pick a fixed-price size, describe the problem, and pay at checkout. We confirm the scope on a call within 24 hours. Below is the whole path, in order, with the point where money enters marked clearly.
The short version
Four moves, in this order.
Two of them are yours and take minutes. The other two are ours. You pay once, at checkout, and a cancel before the build starts refunds it in full.
01 · Describe
Pick the size that fits, then send a short brief. Two required fields, no spec needed.
02 · Pay
Starter and Growth are fixed prices, paid through Stripe checkout when you submit the brief.
03 · Scope
A call within 24 hours of payment. Deliverables are confirmed there.
04 · Build
Progress, messages, review and handoff all run through your project portal.
Step by step
The same path, in full.
Each step says what you do, what happens on our side, and what it costs at that moment. Steps one to four take about ten minutes of your time in total.
01 · Pick a size
On the Engagements page there are three sizes: Starter ($500), Growth ($1,000), and Custom. Starter covers small features, landing pages, integrations and automation scripts; Growth covers full applications, complex integrations and multi-page platforms.
Custom is not a button. It is an email, because that work is scoped and invoiced rather than bought at checkout.
You payNothing yet
02 · Create an account
The button on a size opens the brief form if you are signed in, and the signup page if you are not. Signup takes an email and a password; the name is optional. No card at signup.
Already have an account from an earlier project? Sign in first and the size button goes straight to the brief.
TakesAbout 2 minutes
03 · Verify your email, then sign in
We email a verification link the moment you sign up. The link has to be clicked before the account can sign in — an unverified account is refused at the login screen with that exact reason, and the login screen can resend the email.
After verifying, sign in and return to Engagements to pick your size. The account carries over; you only do this once.
CheckYour inbox
04 · Send your brief and pay
Five fields, two of them required: a project name and what you are building. Key features, target customers and a deadline are optional and help us come to the call already useful. Submitting takes you to Stripe checkout for the size's fixed price; card details are entered with Stripe and never with us. A receipt and invoice are emailed once it clears.
Closed the checkout page before paying? The brief is saved — finish payment from your project in the portal.
You pay$500 or $1,000
05 · Scoping call
We review the brief and come back within 24 hours with a meeting link, which appears on your project in the portal. On that call we confirm exactly what is being delivered. If we are the wrong people for the work, we say so on that call and refund you in full.
Cancel from your project any time before the build starts and the payment is refunded in full.
ReplyWithin 24 hours
06 · Build, review, handoff
Work starts and the project moves through its stages in the portal: development, review, delivered. Work sessions are logged there and the message thread reaches the engineers directly. At review you either accept the delivery or send back changes from the same screen.
You own all source files, assets and documentation at handoff. No retainer, no lock-in.
Source codeYours
Money
One payment, one point in the path.
The most common question about this process is when the charge happens. It happens once, at checkout, for the fixed price shown on the size you picked.
Free or refunded
- Creating an account
- The scoping call itself
- A scope we decline — refunded in full
- Cancelling before the build starts — refunded in full
What you pay for
- One fixed price at checkout: $500 for Starter, $1,000 for Growth
- Paid through Stripe's hosted checkout page
- Custom work: one invoice for the price agreed on the scoping call
- Additional work only after it is agreed and invoiced
Before you start
Five things, none of them a document.
You do not need a specification, a wireframe, or a decision about technology. Have these five to hand and the brief takes minutes rather than an afternoon.
Bring
Sticking points
The questions people actually hit.
When am I charged?
When you submit the brief for Starter or Growth, through Stripe checkout. Custom work is scoped on a call first and invoiced afterwards.
Do I need an account before I can send a brief?
Yes. The brief becomes a project in your portal, which is where the meeting link, the receipt, the messages and the delivery all land afterwards.
I signed up from a size button. Where do I go after verifying my email?
Sign in, then go back to Engagements and pick your size again — the brief form opens directly this time. Nothing is lost; the account is what needed creating.
I left checkout before paying. Is my brief lost?
No. The brief is saved to your portal, and the project shows a Complete payment button that reopens checkout.
Can I change my mind?
Cancel from your project any time before the build starts and the payment is refunded in full.
None of the three sizes fit. Then what?
Email support@thesingularx.com with a short brief. Enterprise builds, long engagements and unusual scopes are handled as Custom, which is scoped with us directly and invoiced.
Step one
Pick the size that looks closest.
Both sizes are fixed prices. If the scoping call shows the work does not fit, we say so and refund you in full.